At our hotel, the highest priority remains your safety & comfort, along with the safety of our associates.
IHG Way of Clean already includes deep cleaning with hospital-grade disinfectants, and going forward, guests can expect to see evolved procedures in every area of the hotel, which includes:
- Reception: Reduced contact at check-in, touchless transactions, front desk screens, sanitizer stations, sanitized key-cards & paperless check-out.
- Public Spaces and Facilities:  Additional deep cleaning of high touch surfaces, social distancing & ‘last cleaned' charts.
- Guest Room:  Visible verification of sanitized items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items & new laundry protocols.
IHG Clean Promise With updated measures in place, we are launching an IHG Clean Promise.
Good isn't good enough we're committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn't what you find when you check-in then we promise to make it right.
Learn more about the expanded IHG Clean Program
Learn more about the expanded IHG Clean Program